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How to Build a Gemini Gem: A Step-by-Step Guide for Working Professionals

  • May 28
  • 5 min read


What is a Gemini Gem?


If you've been using Gemini, you've probably been copy-pasting the same prompts over and over. Same instructions. Same context. Same tone. Every. Single. Time.

A Gem puts an end to that.

A Gemini Gem is a custom AI assistant that you build once inside Google Gemini. You give it a name, a set of instructions, and a knowledge base, and it remembers all of it every time you use it.

Think of it as having a specialist on your team who already knows your company tone, understands your workflow, and never forgets the context.


Without Gems: You write the same prompt 10 times a week. You hope you remembered all the details. You get inconsistent results.

With Gems: You open your Gem, type your request, and get a consistent, context-aware response. Every time.


✅ Note: Gems are available on free Gemini accounts. No paid subscription required to get started.


Before You Start: What You Need


Before building your first Gem, have these ready:

  • A Google account with access to Gemini (gemini.google.com)

  • A clear task you want to automate (think of something you do repeatedly)

  • Your company's tone of voice or writing style (even a few sentences helps)

  • Optional: any reference documents, guidelines, or templates to upload as knowledge base

💡 Tip: Start with a task you do at least 3-5 times per week. The more repetitive it is, the more a Gem will save you.


Step-by-Step: Building Your First Gem


We'll use an Email Outreach Assistant as our example throughout this guide. This is a Gem that writes professional cold emails in your company's tone.


Step 1: Open Gemini and Navigate to Gems


  1. Go to gemini.google.com and sign in to your Google account

  2. On the left sidebar, look for the "Gems" section

  3. Click "Gem Manager" or "Create a Gem"


SCREENSHOT: Gemini left sidebar showing the Gems section and 'Create a Gem' button
💡 Tip: Can't see the Gems section? Make sure you're using the full desktop version at gemini.google.com, not the mobile app.

Step 2: Name Your Gem


Give your Gem a clear, descriptive name. This helps your team know exactly what it does at a glance.


  1. Click on the Name field

  2. Type a specific name

❌  Avoid: Email Helper; Writing Tool; Sales Assistant
✅  Better: Cold Email Outreach Assistant; B2B Proposal Customiser; Marketing Campaign Brief Generator

Optional: Give your Gem a simple description in the description field. This does not affect how your Gem performs, it's for your information only. 

Step 3: Write the Instructions


This is the most important part. Your instructions tell the Gem who it is, what it does, and how it should behave. The more specific you are, the better your results.


A strong instruction has 4 parts:

  • Role — What kind of expert is this Gem?

  • Task — What exactly should it do when you talk to it?

  • Tone & Style — How should it write or respond?

  • Constraints — What should it avoid or always include?


Example: Cold Email Outreach Assistant Instructions

You are an expert B2B sales copywriter for [Company Name], a [describe your company] that helps [describe your clients].


When I provide a prospect's name, company, industry, and pain point, you will write a cold email outreach sequence with:

  • A subject line (max 8 words, curiosity-driven)

  • Email 1: Introduction (max 120 words)

  • Email 2: Follow-up (max 80 words, sent 3 days later)

  • Email 3: Final follow-up (max 60 words, sent 5 days later)


Tone: Professional but conversational. Never pushy. Always focus on the prospect's problem, not our product. Avoid buzzwords like 'synergy', 'leverage', or 'game-changer'.


Always end each email with a low-commitment CTA such as 'Would a 15-minute call this week work for you?'

💡 Tip: Imagine briefing a new team member for the first time. Write instructions clear enough that they could do the task without asking follow-up questions.

Step 4: Add a Knowledge Base (Optional but Powerful)


A knowledge base is where you upload context that your Gem needs to give smarter, more accurate responses. This could be:

  • Your company's brand tone guidelines

  • Past email templates that performed well

  • Product or service information

  • FAQs or objection-handling guides

  • Competitor comparisons

✅ Note: The Gem will reference your uploaded files when generating responses. The more relevant your files, the more on-brand your outputs will be.

How to add files:

  1. Look for the "Knowledge" or "Add files" section below the Instructions field

  2. Click to upload documents from your device or link from Google Drive

  3. Supported formats: PDF, Google Docs, TXT, and more


SCREENSHOT: Knowledge base section with a file upload button
💡 Tip: Don't have a formal tone guide? Paste 3-5 examples of your best emails or copy into a Google Doc and upload it. The Gem will learn your style from examples.

Step 5: Save and Test Your Gem


Once your instructions are ready, it's time to save and do a trial run.

  1. Click "Save" to create your Gem

  2. You'll be taken to a chat window with your Gem

  3. Try a test prompt — use a real scenario you'd face at work


Example test prompt for the Email Outreach Assistant:

Prospect: Ahmad Hassan

Company: Nexus Logistics (100-200 employees)

Industry: Supply chain & logistics

Pain Point: Team is manually tracking shipments in Excel, causing delays and errors


Step 6: Iterate and Improve


Your first version won't be perfect, and that's completely fine! Good Gems are built through testing and refinement.


What to look for in your test results:

  • Does the tone match your brand? If not, add clearer tone instructions or more example files.

  • Is the output too long or too short? Add word count limits to your instructions.

  • Did it miss something important? Add that to your constraints section.

  • Is it too generic? Add more specific context about your industry or typical prospect.


How to edit your Gem:

  1. Go back to Gem Manager

  2. Find your Gem and click Edit (pencil icon)

  3. Update the instructions or knowledge base

  4. Save and test again


💡 Tip: Always test with 2-3 different real scenarios. Edge cases reveal gaps in your instructions.

Step 7: Share with Your Team


Once your Gem is working well, share it so your entire team benefits.

  1. Open the Gem in Gem Manager

  2. Click the Share button

  3. Copy the sharing link

  4. Send to your team via Slack, email, or your internal wiki


✅ Note: Anyone with the link and a Google account can use your Gem. They cannot edit it unless you give them edit access.


Quick Summary: Building a Strong Gem

Element

What to Include

Name

Specific and descriptive — what the Gem does, not just what it is

Role

Define the expert persona. e.g. 'You are a senior B2B copywriter...'

Task

Exactly what to produce when prompted. Format, structure, length.

Tone

How it should sound. Reference examples if you have them.

Constraints

What to avoid, what to always include, any non-negotiables.

Knowledge Base

Upload brand guides, templates, examples, or reference docs.


If you need ideas on what Gem to build, read this post. We covered more than 20 use case across Sales, Marketing, HR, Finance, and Operations, that help your team save 2-8 hours per week.



You're One Gem Away from Saving Hours Every Week


You've just seen how easy it is to build a Gem. Seven steps. No coding. No technical setup. Just clear instructions and a task worth repeating.

The best Gems aren't built perfectly on the first try. They're iterated — refined with each use, improved with feedback from your team, and expanded as your workflows grow.

Start with one Gem today. Pick your most repetitive task. Build it. Test it. Share it with your team. Then build the next one.

That's how you go from passive AI user to active AI adopter.



Want to Build AI Habits Across Your Whole Team?

At Otti, we provide AI Fluency training and consultancy to help your organisation transition from passive AI users to active AI adopters — teams that use AI effectively together with their brains. We help you build Gems, establish best practices, and scale AI adoption across your entire organisation.




 
 
 

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